MOVING
TERMS |
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| Accessorial
Services |
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Services,
other than line haul transportation, performed
by an agent or the van operator (such as; packing,
unpacking, an extra pickup, a long carry, an
elevator carry, etc.). Accessorial services
are charged in addition to line haul transportation
charge.
Additional Transportation Charge (ATC)
This regionally adjusted charge compensates
the carrier for services performed in areas
where the labor rates are higher than the national
average. It also compensates the carrier for
additional costs incurred due to traffic congestion
and added time traveling to a remote area for
pickup or delivery. |
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Advanced Charges (Third Party Service) |
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Charges
for services of others engaged by an agent or
the carrier at your request. These charges are
advanced to your Bill- of- Lading charges; for
example, having a pool table dismantled for
transport by a billiard service company prior
to packing is a third party service. |
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Agent |
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An
affiliated moving company authorized to act
on behalf of a motor carrier (i.e.; Mayflower,
North American, Allied, Paul Arpin, etc.). The
affiliated moving company (the agent) may serve
as the booking agent, the origin agent, the
hauling agent and/or the destination agent. |
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Auxiliary Service (Shuttle) |
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If
the assigned over-the-road van is unable to
make a normal pickup/delivery because of physical
constraints and a second, smaller vehicle is
needed, this is considered Auxiliary Service
(a shuttle). Examples of such physical constraints
include situations such as a road or driveway
that is too narrow, a bridge unable to support
the weight of the van, and the inability to
park the moving van within a reasonable distance
of the pickup or the delivery residence. Charges
for the second, smaller vehicle are assessed
on an hourly basis, in addition to charges for
the extra labor involved in making the pickup
with the shuttle truck. |
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Bill of Lading |
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The
is your contract with the carrier. It is your
receipt for your goods and the contract for
their transportation. Your signature on this
document acknowledges that your goods have been
loaded on the moving van and "released
to the carrier". |
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Binding Quote |
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A
guaranteed price based on the inventory "no
more, no less." |
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Booking Agent ("Writing Agent") |
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The
agent who accepts the order for your move and
registers it with the van line. The booking
agent may, or may not, also act as your origin
or your destination agent. |
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Bulky Article |
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Items
such as cars, boats, snowmobiles and campers
usually carry a bulky article charge to compensate
the carrier for the difficulty of loading and
unloading such articles, and their unusual bulk
or low weight density. In cases, an additional
"weight additive" rate is applicable. |
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Carrier |
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The
company providing transportation for your household
goods and on whose interstate or intrastate
operating authority the shipment is moved. |
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| Carrier's
Liability For Loss Or Damage |
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The
liability that the Carrier assumes for your
possessions. This amount ranges from a low of
$0.30 per pound per article (for moves within
a State) or $0.60 per pound per article (for
Interstate moves) to "Full Replacement
Value" with no deductible. There are several
different liability options available to you
so be sure to ask the Carrier's Representative
to explain each option, its ramifications and
its cost. Carrier's Liability For Loss or Damage
is often incorrectly referred to as "insurance".
It's good to know the difference between Carrier's
Liability For Loss or Damage and insurance,
so ask your van line representative to explain
the difference to you. |
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| Claim |
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Shippers
statement of loss or damage to any of his/her
household goods while they were in the care
of the carrier or its agent. Such statements
are generally made on a "Claim Form".
C.O.D. (Cash On Delivery) Shipments where customer
pays moving charges at the time of delivery.
For C.O.D. shipments, payment is required in
cash, or by travelers check, money order, cashier's
check or credit card (pending a prior credit
card approval process). Personal checks are
not accepted for payment of C.O.D. charges. |
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Consignee |
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The
person to whom the shipment is to be delivered.
Consignor The person from whom the shipment
picked up from. |
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CP (Carrier Packed) |
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Articles
packed into cartons or crates by the carrier,
not the shipper. |
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CWT |
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This
abbreviation stands for the rate or charge per
100 pounds. |
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| Deadhead |
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Empty
(unloaded) miles traveled by a driver in order
to move his or her truck to pick up a paying
load. |
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| Declared
Valuation |
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Distance
Carry
information to you or the van
operator regarding your shipment. |
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| Destination
Agent |
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The
agent designated in the destination area to
be available to assist or provide information
to you or the van operator regarding your shipment. |
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| Accessorial
Services |
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Services,
other than line haul transportation, performed
by an agent or the van operator (such as; packing,
unpacking, an extra pickup, a long carry, an
elevator carry, etc.). Accessorial services
are charged in addition to line haul transportation
charge.
Additional Transportation Charge (ATC) |
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| Distance
Carry |
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See
"Long Carry". |
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| Elevator
Carry |
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A
charge to compensate the carrier for the additional
labor required to move a shipment by way of
an elevator.
Additional Transportation Charge (ATC) |
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| Estimate |
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A
professional assessment of the van space requirements,
weight of household goods and cost of the move
determined by the physical/visual inspection
of a shipment by a representative of the carrier. |
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Extra Stop (Extra Pickup or Delivery) |
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If
a van operator is required to make an extra
stop at either origin or destination (other
than the main pickup or delivery points), an
extra charge is assessed - the charge is determined
by the tariff. |
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| Flight
Carry |
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See
"Stair Carry". |
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| Flight
Charge |
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See
"Stair Carry". |
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Full Replacement Value Protection |
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A
valuation program which does not incorporate
depreciation as a factor in settling claims
for loss or damage. |
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International |
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Any
move which crosses a country boundary, regardless
of the number of mile |
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Interstate |
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Any
move which crosses a state boundary, regardless
of the number of miles. Distinguished from intrastate. |
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Intrastate |
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Any
move which does not cross a state boundary,
typically over 40 miles. Distinguished from
interstate. |
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Inventory |
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The
list itemizing the goods (and their condition)
that you have released to the carrier. |
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Leaveover |
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See
"Overflow". |
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Linehaul |
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The
tariff transportation charge to move your shipment
from point of origin to its final point of destination. |
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Local |
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In
the same city. |
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Long Carry ("Distance Carry") |
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A
charge assessed when a shipment must be moved
more than 75 feet from the rear of the moving
van to the entrance of the residence. |
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Long Haul |
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A
move over 450 miles from point to point. Long
hauls are (generally) performed with tractor-trailers. |
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Lowball |
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An
estimate of moving costs that is purposely estimated
low in order to secure a sale from the customer. |
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Non-Binding Quote |
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Based
on the weight of the shipment. |
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Operating Authority |
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Certification
issued by a state or federal governmental entity
authorizing a carrier to move household goods
between designated geographical areas. A van
line's agent may also have its own separate
"operating authority" issued by a
state or federal governmental entity, to move
shipments within a certain geographical area. |
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Order For Service |
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The
document authorizing the carrier to transport
your household goods. Order For Service Number:
The number used to identify your shipment. It
appears in the upper right corner of the Bill
of Lading and on the Order for Service. |
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Origin Agent |
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The
agent designated in the origin area to be available
for preliminary readying of the shipment before
movement (such as packing cartons), or to provide
information to you regarding your move. |
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Overflow ("Leaveover") |
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Articles
that are left behind due to insufficient space
on a van, to be loaded on a second van for transportation
and delivery. |
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Re-weigh |
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Second
weighing of shipment performed at destination
at the shippers or the carrier's request. Road
Van: A long haul tractor-trailer that moves
shipments long distance (which is generally
considered over 450 miles). |
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Shipper |
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The
person (customer) whose goods are being moved. |
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Short Haul |
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A
move that takes place under 450 miles. Short
hauls are (generally) performed with straight
trucks, although tractor-trailers can, and are,
often employed to complete large short haul
moves. |
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Stair Carry |
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An
extra charge to compensate the carrier for the
additional labor and time required to move a
shipment (such as pianos) up or down flights
of stairs which lead to or from an origin or
destination residence. |
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Storage In Transit (S.I.T.) |
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Temporary
storage of your household goods in the warehouse
of the carrier's agent, pending further transportation. |
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Straight Truck |
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A
truck, generally one half the size and capacity
of a tractor-trailer. Straight trucks are single
cab and body vehicles (as opposed to a tractor-trailer
in which the cab can be separated from the trailer). |
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Survey |
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When
the booking or origin agent examines (i.e.,
surveys, or visually inspects) the shipper's
goods to develop an cost estimate. |
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Tariff |
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The
carrier's provisions, including rates, for services
performed during the course of moving a shipment. |
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Third Party Services |
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Services
performed by someone other than the carrier
at your request or as required by federal, state
or local law. |
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Unpacking |
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The
removal of your goods from containers (boxes)
and crates, and the disposal of such containers
and packing materials. |
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Valuation |
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Shipper's
declaration of the value declared for the possessions
being shipped, thereby establishing the carrier's
maximum liability for loss or damage to the
shipment. If no value is declared, the liability
is then controlled by the tariff under which
the shipment was moved. |
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Van |
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Movers
call all types and kinds of trucks used for
moving "vans". A van can be as small
as an econoline pack van or as large as an 80
foot long tractor-trailer rig. |
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Van Operator |
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The
driver of the vehicle carrying your household
goods.
Writing Agent ("Booking Agent") |
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The agent who
accepts the order for your move and registers
it with the van line. The booking agent may
or may not be your origin or destination agent. |
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